This article provides guidance on where to locate your energy storage system's device information by manufacturer for customers who are enrolling into a utility program or pilot.
Entering an incorrect device number will cause a delay in approving your enrollment, as additional help from the support team will be required to process your application.
Tesla serial number should begin with the letter T. Please do not include the leading letter “S” in the serial number in your enrollment application.
You can find your Gateway serial number, which is the password for Backup Gateway and Non-Backup Gateway, on the bottom of the home screen in the Tesla app. If you scroll to the bottom of the home screen on the app, you will see “Serial: Tap to Reveal.”.
Here is where you can locate your inverter number.
You can also use this link to check your serial number: https://www.solaredge.com/us/warranty-check
Generac PWR Cell (Previously Pika)
You need to identify your RCP number which can be found in one of the four places. This number typically start in 000 and is approximate 12 characters long.
Your serial number is located on the side of your battery system. Your serial number should be provided along with your manual.
You can find the component’s serial number on the front of it or it’s side.You can find the serial number of the cabinet on the top of the left side panel. The number will start with “S.N.” and be 5 digits long.